Brown’s Arctic Air, Inc. is Committed to BBB’s

Standards of Trust
This week, Brown’s Arctic Air, Inc. announced its recent accreditation by BBB Serving Central Florida. As a BBB Accredited Business, Brown’s Arctic Air, Inc. is dedicated to promoting trust in the marketplace.
According to BBB reports by Princeton Research, seven in ten consumers say they are more likely to buy from a company designated as a BBB Accredited Business. BBB is a resource for the public, providing, providing objective, unbiased information about businesses. “We are pleased to be BBB Accredited because we value building trust with our customers,” said Robert Brown, “Our BBB Accreditation gives our customers confidence in our commitment to maintaining high ethical standards of conduct.” BBB Accredited Businesses must adhere to BBB’s “Standards of Trust,” a comprehensive set of policies, procedures and best practices representing trustworthiness in the marketplace. The standards call for building trust, embodying integrity, advertising honestly and telling the truth, being transparent, honoring promises, being responsive and safeguarding privacy.

About Brown’s Arctic Air, Inc.
When you choose Brown’s Arctic Air, you can feel confident that you’re getting the highest quality in both products and service. We’re committed to delivering 100% customer satisfaction in everything we do.

We are a third generation air conditioning and heating business owner. Curtis W. Kinney’s (former owner of Kinney’s A/C & Heating) grandson. I was taught by the best from right out of High School. “Papa” cut me NO slack. I started out as a duct mechanic’s helper. I went to vo-tech at night to learn the basics and the school of hard knocks during the day. From duct mechanic helper, I progressed to Job Foreman, running crews from 2 to 4 on jobs such as St. Paul’s School in Leesburg or Books-a-Million in the Lake Square Mall, then to Sales and Service Manager. I learned design and indoor air quality. Quality and fairness was our backbone and it was second nature. Anything else was unacceptable.

I was taught to be the customer’s informer, my customers are intelligent people. Give them enough information and let them make the smart choice that fits their budget. My reputation will be my highest advertising investment.

About BBB
BBB’s mission is to be the leader in advancing marketplace trust. BBB accomplishes this mission by creating a community of trustworthy businesses, setting standards for marketplace trust, encouraging and supporting best practices, celebrating marketplace role models and denouncing substandard marketplace behavior.
Businesses that earn BBB Accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. BBB is the preeminent resource to turn to for objective, unbiased information on businesses and charities.
Contact BBB Serving Central Florida at 407-786-9008