Thank you, David!

Google 5 start review.

Thank you, Barbara!

Please enter the date of service:


Rate Our Service :

5 – Awesome!

How do you like us going paperless?

I Love It!

How likely are you to refer our service to your friends and family?

Most Likely

Please give us any extra feedback as to how we can improve our services.

I have been a long time customer. A few years ago I had a major problem which required above and beyond assistance from the Brown’s staff – weekend service calls , contacting manufacturer, and diagnostic expertise. The problem was fixed and Brown’s went above and beyond to ensure that the manufacturer’s warranty would provide some reimbursement. (The warranty was due to expire within a day). I highly recommend this company. The service technicians are polite, respectful of property and know what the are doing. Barbara

Thank you, John and Linda

We received an email today from John Browning:

Attn:  Robert Brown

I wanted to take a moment of your time to tell you that I very much appreciate the work ethic and great attitude of your employee, Phillip Croup.  My wife and I moved from Alaska to The Villages a little over 10 years ago.  We had some home alterations made and had a mini-split added to our sunroom.  Your company has serviced it for me for a number of years and specifically Phillip has done the work.  I can tell you that is is a pleasure to have someone like him come to home.  Please convey to him my thanks.

John D Browning

Thank you, John and Linda, for taking the time to share with us your experience with our technician, Phillip. He has been with us for over 10 years now and we have received many praises and appreciation letters on Phillip. He is a loyal, honest, hard working employee and we are so grateful to have him on our team. Thank you again, we will let Phillip know you sent this in.

No Chemicals in Drain Line

We have seen the damage that chemicals such as bleach and vinegar do to an air conditioning coil. For the life of your AC, do not pour any chemicals down your drain line. Only use warm tap water and use a wet-dry shop vac to suck out any slime or sludge that may be in your drain line from the outside drain. We do this for you when you schedule an annual or semi-annual check out and when you call us saying water is flooding out of your ac. Call Brown’s Arctic Air to schedule your annual check out service 352-728-4990.

Federal Tax Credit

Tax credits for residential energy efficiency have now been extended retroactively, through December 31, 2020.

When you get a new air conditioner or heat pump and you get your AHRI Certificate showing the SEER rating, it shows on the top if it qualifies for a Federal Energy Efficiency Tax Credit. Your licensed contractor has to pull an AHRI in order to apply for a permit to install or change out your HVAC system.

This is a sample AHRI:

It displays the Model numbers, the Manufacturer, but most importantly is the SEER rating, Seasonal Energy Efficiency Rating, which determines if you are eligible or qualify for the Federal Tax Credit. Here is the link about the tax credit:

Air conditioners recognized as ENERGY STAR Most Efficient meet the requirements for this tax credit.   To verify tax credit eligibility, ask your HVAC contractor to provide the Manufacturer Certification Statement for the equipment you plan to purchase.

Tax  Credit Amount:  $300

Split Systems:

SEER>= 16
EER >= 13

Package systems:
SEER >= 14
EER >= 12

SEER (Seasonal Energy Efficiency Ratio)
The higher the SEER rating, the more energy efficient the equipment is. A higher SEER can result in lower energy costs.

EER (Energy Efficiency Ratio)
The higher the EER rating, the more energy efficient the equipment is. This can result in lower energy costs. This DOE site can show how to calculate potential energy cost savings of a more efficient unit.

How Do I Apply for the Tax Credit?

How to apply:

While ENERGY STAR supplies some information about tax credits here, the tax credits are administered by the IRS. You will have to claim the credit using the form below and submitting it with your tax returns to the IRS.

If you have other questions, please contact the IRS:

Register Your Equipment

IMPORTANT: If you have a new air conditioner installed, you only have a 5 year warranty UNLESS you or your licensed contractor REGISTERS your equipment. Brown’s Arctic Air registers all new installs for our customers. Some companies do not and it can cost you if you have a blower motor or a fan motor or even a compressor go out within the 10 year period. MAKE SURE YOU GET YOUR REGISTRATION TO ENSURE YOUR 10 YEAR WARRANTY.

Whether you have Lennox, Carrier, Bryant or whatever brand, you can Google the Brand and registration and complete the form to ensure you have 10 years parts and compressor warranty.

You will need your serial numbers of your units to register them.

Here are Bryant and Lennox registration forms:

We Received Another Great Review!

Thank You, Janet and Tim! We enjoyed our day working to get you nice and cool! And your kitty too!

Please enter the date of service:


Rate Our Service :

5 – Awesome!

How do you like us going paperless?

I Love It!

How likely are you to refer our service to your friends and family?

Most Likely

Please give us any extra feedback as to how we can improve our services.

As far as I can see no need for any improvement.(except maybe caulking…lol) I think you did a good job on that too!! Thank you again!!!

AC Health

Warning: Do not use Lysol or any aerosols on you AC filters. They cause leaks in the coils and will cost you a lot of money to repair. Just change your filters often.

Only flush your drain out with warm tap water. Do not use vinegar or other cleaners in your ac drain. Use a shop vac on the outside drain to suck out all the slime build up to clear your drain line. We do this when we service your unit on a annual check out. Call us if you need a check out. 352-728-4990.

No, we do not offer service contracts. We do however send 6 month reminders for check outs. Call us when you have issues or need a check out. We only sell you what you need, nothing crazy or outrageous. Only honest business from our company. Always.

Thank you, Ricardo!

We received an email today from an appreciative customer!

“Hi, Just want to acknowledge Your Good Customer Service provided to me on March 3rd, 2020. Your technician represented your company well by exemplifying integrity, honesty and knowledge. He made a good impression with me on the first visit, and for those reasons I will do business with you in the future, and recommend your business. Thank you. Ricardo Bonnick”

Thank you, Ricardo! We appreciate you taking time to send us your feedback.

clogged drain

Float Switch and Drain Lines

We’ve had a lot of rain this past week. Alot of rain and a lot of condensation. We have come across many clogged drain lines and a couple that had air locks and not allowing the water to drain. We take a shop vac and put it on the outside drain line and let it run for a while to clear the drain line from the slim and sludge that gets built up inside the line where the water suppose to drain out. If it gets too much slime built up in the drain line, the water can not drain therefore it backs up into the system and causes the float switch to activate turning the unit off so that it doesn’t flood your home or garage or attic. It is important to keep this line clear. Do not use any chemicals in the drain, only warm water. Chemicals such as vinegar and bleach can cause corrosion in the coils which can then cause them to leak freon and have to be replaced. It is an expensive fix so just remember, keep your filters clean and your drain line clear and you will be good. Call Brown’s Arctic Air, 352-728-4990, for your regular annual or semi-annual check out and we will make sure the drain is clear among the other things we check on. If you happen to have an air lock, pour a gallon or two of water through the drain line to ‘burp’ the air out and allow the water to flow on through.

use a shop vac to clear the drain

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